Privacy Policy - HonorsBioHub

Last Updated: February 8, 2026

Introduction

This Privacy Policy describes how HonorsBioHub ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our tutoring services.

Information We Collect

We may collect the following types of information:

Personal Information You Provide:

• Name

• Email address

• Phone number

• Student's grade level and subject needs

• Preferred meeting times and scheduled appointment times

• Information submitted through our contact forms or free mini lesson request form, which may include:

  • Topic preferences

  • Educational goals

  • Questions or comments you choose to provide

• Payment information (processed securely through our payment processor)

• Any other information you choose to provide when contacting us

Automatically Collected Information:

• Browser type and version

• Device information

• IP address

• Pages visited on our website

• Date and time of visits

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries about tutoring services

• Coordinate and schedule free mini lessons and tutoring sessions

• Provide tutoring services via online platforms

• Process payments for services

• Communicate with you about your tutoring needs and scheduling

• Follow up on service requests

• Improve our website and services

• Comply with legal obligations

We will only send educational tips, updates, or marketing communications if you explicitly opt in to receive them.

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Consent: When you provide consent for specific processing activities (such as signing up for our free mini lesson)

• Contract Performance: When processing is necessary to fulfill our tutoring services

• Legitimate Interests: To improve our services and communicate with you about your requests

You have the right to withdraw consent at any time where we rely on consent as the legal basis for processing.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We will only share your information in the following limited circumstances:

With Your Consent

If you explicitly agree to share your information.

Legal Requirements

If required by law, court order, or legal process.

Service Providers

We may share information with trusted service providers who assist us in operating our website and providing services, including:

• Hostinger: Our website hosting provider. Hostinger may have access to data stored on their servers as part of providing hosting services. Hostinger's privacy practices are governed by their own privacy policy, which can be found at https://www.hostinger.com/privacy-policy

• Google Forms: We use Google Forms to collect information for free mini lesson requests. Information you submit through Google Forms is subject to Google's Privacy Policy, available at https://policies.google.com/privacy

• Google Calendar: We use Google Calendar for scheduling tutoring sessions and coordinating meeting times. Information such as your name, email address, and scheduled appointment times may be processed through Google Calendar. Google's privacy practices are governed by their privacy policy, available at https://policies.google.com/privacy

• Stripe: We use Stripe as our payment processor for tutoring services. Stripe collects and processes payment information directly. We do not store your credit card information on our servers. Stripe's privacy practices are governed by their privacy policy, which can be found at https://stripe.com/privacy

• Zoom: We may use Zoom to conduct online tutoring sessions. Zoom's privacy practices are governed by their privacy policy, which can be found at https://zoom.us/privacy. Sessions are not recorded unless explicitly requested by the parent/guardian and agreed upon in advance.

• Wyzant: We may link to Wyzant.com for booking tutoring services. Any information you provide through Wyzant is subject to their privacy policy.

All service providers are required to keep your information confidential and use it only for the purposes we specify.

Your Contact Information

When you contact us via email, contact form, or Google Form:

• We will use your information solely to respond to your inquiry and provide tutoring services

• We will not add you to marketing lists without your explicit consent

• We will not share your email address or phone number with other businesses for marketing purposes

• You may request to be removed from our communications at any time

Cookies and Tracking Technologies

Our Use of Cookies

HonorsBioHub does not actively use cookies or tracking technologies on this website.

Hosting Provider Cookies

Our website is hosted by Hostinger. Hostinger may use essential cookies necessary for basic website functionality (such as maintaining secure connections). These are technical cookies required for the website to operate and are not used for marketing or tracking purposes.

For more information about Hostinger's use of cookies, please visit: https://www.hostinger.com/privacy-policy

Your Browser Settings

You can control or disable cookies through your web browser settings. Please note that disabling cookies may affect the functionality of this and other websites you visit.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Payment information is processed securely through Stripe using industry-standard encryption and security protocols.

Children's Privacy

Our services may be used by or on behalf of children under 13. We collect personal information from parents/guardians only. We do not knowingly collect information directly from children without parental consent.

Our free mini lesson request form includes age verification to ensure that submissions are made by parents/guardians or individuals 18 years or older (or with parental permission).

If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible.

If you are under 18, you must have your parent or guardian's permission before providing any personal information to us.

Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Opt out of receiving communications from us

• Withdraw consent at any time

• Object to processing of your personal information

• Request restriction of processing

• Data portability (receive a copy of your data in a structured format)

To exercise these rights, please contact us using the information below.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know

You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.

Right to Delete

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.

Right to Opt-Out

You have the right to opt out of the sale of your personal information. We do not sell your personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

Categories of Personal Information We Collect:

• Identifiers (name, email address, phone number, IP address)

• Internet or network activity information (browsing history on our website, interactions with our website)

• Education information (student's grade level, subject needs, topics of interest)

• Commercial information (tutoring services requested, payment transactions)

How We Use Personal Information

We use the categories of personal information listed above for the business purposes described in the "How We Use Your Information" section of this Privacy Policy.

Categories of Third Parties With Whom We Share Information

We may share your personal information with:

• Service providers (Hostinger, Google [including Google Forms and Google Calendar], Stripe, Zoom, Wyzant)

• Legal authorities (when required by law)

How to Exercise Your California Rights

To exercise your rights under the CCPA, please contact us at success@honorsbiohub.com with "CCPA Request" in the subject line.

We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf by providing written authorization.

California "Shine the Light" Law

California residents may also request information about our disclosure of personal information to third parties for their direct marketing purposes. As stated in this Privacy Policy, we do not share your personal information with third parties for their direct marketing purposes.

European Economic Area (EEA) and UK Rights (GDPR)

If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Access: You can request a copy of the personal data we hold about you

• Right to Rectification: You can request that we correct inaccurate data

• Right to Erasure: You can request that we delete your data under certain circumstances

• Right to Restrict Processing: You can request that we limit how we use your data

• Right to Data Portability: You can request a copy of your data in a machine-readable format

• Right to Object: You can object to our processing of your data for certain purposes

• Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent

• Right to Lodge a Complaint: You can file a complaint with your local data protection authority

Data Controller

For the purposes of GDPR, HonorsBioHub is the data controller for the personal information we collect.

International Data Transfers

If you are accessing our services from the EEA or UK, please note that your information may be transferred to and processed in the United States, where our servers and service providers are located. We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites, including:

• Wyzant.com (for booking tutoring services)

• Zoom (for online tutoring sessions)

• Google Forms and Google Calendar (for scheduling and coordination)

• Stripe (for payment processing)

We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specifically:

• Contact form and mini lesson request information: Retained for the duration of our service relationship and up to 1 year after the last interaction, unless you request deletion

• Payment records: Retained as required by tax and accounting regulations (typically 7 years)

• Email communications: Retained for the duration of our service relationship and up to 1 year after the last interaction, unless you request deletion

When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, or country where privacy laws may differ. By using our services, you consent to the transfer of your information to the United States and other countries where our service providers operate.

For EEA and UK users, we ensure appropriate safeguards are in place for international transfers in accordance with GDPR requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, how we handle your information, or wish to exercise your privacy rights, please contact us:

HonorsBioHub
Email: success@honorsbiohub.com

For California residents exercising CCPA rights, please include "CCPA Request" in the subject line of your email.

For EEA/UK residents exercising GDPR rights, please include "GDPR Request" in the subject line of your email.

Note for EU/EEA Users: If you have concerns about how we handle your data, you have the right to lodge a complaint with your local supervisory authority.